FAQs

Certainly! Payment is required before pickup. Once payment is received, we will issue a release number, allowing you to collect your Portable Unit at your convenience.

Absolutely! You have the option to request photos or visit our locations to personally choose the unit that suits your preferences.

Our stock is dynamic, resulting in varying availability. If your desired model is in stock, delivery can be arranged within 1 week. Otherwise, if you need to place an order, it may take up to 16 weeks. For precise timelines, contact us directly.

Delivery costs are location-dependent. Contact us for a tailored shipping quote to your destination.

Certainly! We can guide you on the necessary arrangements for self-pickup, a more cost-effective option than using a delivery company. Alternatively, feel free to request a delivery quote from us.

Absolutely! Schedule an appointment to visit our Maple Ridge, BC showroom and view our demonstration units before making your purchase.

Permit requirements vary by municipality. Seek guidance from your local by-law department, and feel free to consult with us for advice based on our experience in various lower mainland areas.

While not mandatory, we recommend preparing the site before the unit arrives. Ensure a flat, solid area, preferably on a gravel bed or treated lumber runners. Plan for necessary electrical and plumbing connections. Verify permit requirements with your local by-law department before proceeding.